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Aspen Dental Data Breach: What & How It Happened?

Aspen Dental Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In April 2023, Aspen Dental experienced a cyberattack that disrupted various business operations, including their appointment scheduling and phone systems. The extent of the breach and whether sensitive information was accessed remains unclear. Aspen Dental confirmed the incident and is working to resolve the issues. The investigation is ongoing, and they will notify affected individuals if any personal information is found to be involved, in accordance with applicable laws.

How many accounts were compromised?

The data breach impacted over 515,000 individuals.

What data was leaked?

The breach involved unauthorized access to sensitive personal information, including names, addresses, Social Security numbers, driver's license numbers, government-issued ID numbers, dates of birth, and medical information

How was Aspen Dental hacked?

The Aspen Dental cyberattack disrupted their scheduling systems, phone systems, and other business applications, but the exact methods used by the hackers remain unclear.

Aspen Dental's solution

In response to the hacking incident, Aspen Dental took action to resolve the issues related to their systems and restore operations. They discovered the cybersecurity incident early and worked diligently to bring their scheduling systems, phone systems, and other business applications back online. While specific enhanced security measures remain unclear, Aspen Dental has been providing updates to employees, patients, and partners as more information becomes available. They also included a Q&A section on their website to help guide patients on how to proceed during this time.

How do I know if I was affected?

Aspen Dental has not specifically mentioned reaching out to affected users in the available sources. If you are an Aspen Dental patient and are concerned about your information, you can visit HaveIBeenPwned to check if your credentials have been compromised.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity. If you notice anything unusual, report it to the appropriate platform or service provider immediately.

For more specific help and instructions related to Aspen Dental's data breach, please contact Aspen Dental's support directly.

Where can I go to learn more?

If you want to find more information on the Aspen Dental data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Aspen Dental Data Breach: What & How It Happened?

Aspen Dental Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In April 2023, Aspen Dental experienced a cyberattack that disrupted various business operations, including their appointment scheduling and phone systems. The extent of the breach and whether sensitive information was accessed remains unclear. Aspen Dental confirmed the incident and is working to resolve the issues. The investigation is ongoing, and they will notify affected individuals if any personal information is found to be involved, in accordance with applicable laws.

How many accounts were compromised?

The data breach impacted over 515,000 individuals.

What data was leaked?

The breach involved unauthorized access to sensitive personal information, including names, addresses, Social Security numbers, driver's license numbers, government-issued ID numbers, dates of birth, and medical information

How was Aspen Dental hacked?

The Aspen Dental cyberattack disrupted their scheduling systems, phone systems, and other business applications, but the exact methods used by the hackers remain unclear.

Aspen Dental's solution

In response to the hacking incident, Aspen Dental took action to resolve the issues related to their systems and restore operations. They discovered the cybersecurity incident early and worked diligently to bring their scheduling systems, phone systems, and other business applications back online. While specific enhanced security measures remain unclear, Aspen Dental has been providing updates to employees, patients, and partners as more information becomes available. They also included a Q&A section on their website to help guide patients on how to proceed during this time.

How do I know if I was affected?

Aspen Dental has not specifically mentioned reaching out to affected users in the available sources. If you are an Aspen Dental patient and are concerned about your information, you can visit HaveIBeenPwned to check if your credentials have been compromised.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity. If you notice anything unusual, report it to the appropriate platform or service provider immediately.

For more specific help and instructions related to Aspen Dental's data breach, please contact Aspen Dental's support directly.

Where can I go to learn more?

If you want to find more information on the Aspen Dental data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Aspen Dental Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In April 2023, Aspen Dental experienced a cyberattack that disrupted various business operations, including their appointment scheduling and phone systems. The extent of the breach and whether sensitive information was accessed remains unclear. Aspen Dental confirmed the incident and is working to resolve the issues. The investigation is ongoing, and they will notify affected individuals if any personal information is found to be involved, in accordance with applicable laws.

How many accounts were compromised?

The data breach impacted over 515,000 individuals.

What data was leaked?

The breach involved unauthorized access to sensitive personal information, including names, addresses, Social Security numbers, driver's license numbers, government-issued ID numbers, dates of birth, and medical information

How was Aspen Dental hacked?

The Aspen Dental cyberattack disrupted their scheduling systems, phone systems, and other business applications, but the exact methods used by the hackers remain unclear.

Aspen Dental's solution

In response to the hacking incident, Aspen Dental took action to resolve the issues related to their systems and restore operations. They discovered the cybersecurity incident early and worked diligently to bring their scheduling systems, phone systems, and other business applications back online. While specific enhanced security measures remain unclear, Aspen Dental has been providing updates to employees, patients, and partners as more information becomes available. They also included a Q&A section on their website to help guide patients on how to proceed during this time.

How do I know if I was affected?

Aspen Dental has not specifically mentioned reaching out to affected users in the available sources. If you are an Aspen Dental patient and are concerned about your information, you can visit HaveIBeenPwned to check if your credentials have been compromised.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity. If you notice anything unusual, report it to the appropriate platform or service provider immediately.

For more specific help and instructions related to Aspen Dental's data breach, please contact Aspen Dental's support directly.

Where can I go to learn more?

If you want to find more information on the Aspen Dental data breach, check out the following news articles: